Lodi House Refund Policy:
If you have made an error in making your donation or change your mind about contributing to Lodi House, we will honor your request for a refund within 15 business days of your donation.
To request a refund from Lodi House, call (209)334-6346. Refunds are returned using the original payment method, except cash donations will be returned via check. If you made your donation by credit card, your refund will be credited to that same credit card.
Lodi House Privacy Policy:
Lodi House respects and protects your privacy. Lodi House will never sell or rent your personal information to other individuals or companies. When you make a donation, your name may be included in materials such as honor rolls, annual reports, and other appropriate publications in both print and electronic formats, unless otherwise requested by the donor. If you do not wish us to share your name, or you choose to make your donation anonymously, Please inform Lodi House of your wishes by emailing info@lodihouse.org and Lodi House will not publish your name.
When you make a donation to Lodi House you will receive an acknowledgment of your donation for your records at the first of the year, and occasional emails and postal delivery updates. If you do not wish to hear from us, simply call our office at (209)334-6346 or email us at info@lodihouse.org.
Credit Card Information: To ensure that credit card information is secure and electronic payments are processed safely and efficiently we use Converge, Elavon’s omni-commerce payment platform that enables Lodi House to accept payments on a separate secure platform that protects and encrypts all payment information.
Gift Donations: If you make a donation as a gift on the Lodi House website, we will keep the gift recipient’s information confidential the same way that we keep your information confidential.
Changes to the Lodi House Policy: Lodi House periodically reviews and updates our policy for communicating with you via occasional email updates. We will post any updates about that policy on our website.
Contacting the Website: If you have any questions about this privacy statement, the practices of this site, or your dealings with this website, please get in touch with info@lodihouse.org.